The friendly people over at Frogster and Runes of Magic are declaring war on hackers and goldsellers. They’ve had enough and are ready to reimburse you for changing your password even, see the image below for details on that as well as new security measures they are taking.

Tips for Creating Passwords

Your password should meet the following requirements:

It must contain between 6 and 32 characters
It should consist of upper- and lower-case letters
It must contain at least one number
It shouldn’t contain any proper nouns (names of places or people) or a list of letters or numbers as they appear on the keyboard

Incorrect: ‘qwerty’ or ’123456’
Correct: ‘C4tSAr3Cut3’ or ‘h4cK3r4R3n00Bs’

From a recent community post.

Starting today you will have a wide range of options to improve the security of your accounts.

To give you a better idea of the improvements we have compiled the following list so you can see each change in more detail.

Playtoo – Account System
Here is an overview of the new changes to the account system (Playtoo!) and the different possibilities available to you:

You can now change your Playtoo account username under the tab ‘My Details’
You can now change your Playtoo account password under the tab ‘My Details’
Game passwords can now be changed in the Playtoo account system under the tab ‘My Accounts’
Under the tab ‘My Account’ in the Playtoo account system you can now change your forum usernames.

Playtoo – Account System
Changes to Password Regulations:

At this point this is valid ONLY for: Forum, Playtoo-Account & Playtoo-Access. The Game Accounts will follow in a future Update!
Your Playtoo-Account password must be between 6 and 32 characters long
Passwords must contain at least one figure and one letter
Special characters are permitted

Playtoo – Account System
Changes to Login Control / Account Block:

Playtoo-Accounts will be blocked if more than 5 unsuccessful attempts are made at logging in within 24 hours.
If a sixth attempt is made the Playtoo-Accountholder will be notified by email.
This email will allow Playtoo-Accountholders to request a change of password.

Playtoo - Accounting
Changes to Login Control - IP-Block:

Your Playtoo account will be blocked for a few minutes if more than 5 unsuccessful attempts are made at logging in from a particular IP address. The IP address connected to the unsuccessful attempts will also be blocked for a few minutes.

Now that the changes are in place we’d like to ask you to take the time to change the passwords for your game account as well as your Playtoo and forum accounts and forum name.

Apart from the technical improvements we have also improved the tools available to our support team to restore lost items in-game. Therefore we are now able to restore an affected character to 99% of its former state.

The tools are, however, still being improved so that we can restore characters more quickly in the future.
To improve the speed at which we are able to respond to tickets and resolve problems we have also increased the size of our support team considerably.*

Results of the Battle against Goldsellers

In the battle against our arch-enemies, the goldsellers, we have managed to set a precedent in Germany. We have been able to apply an injunction against a number of goldsellers as well as companies and individuals offering leveling services and they are now being removed from our products.

After consulting with our Legal Department, we were informed that due to reasons of data protection we are not at liberty to divulge the names of the websites.

Nevertheless, in recent weeks we have successfully managed to ban 9 illegal services providers from the network.

Numerous illegal services providers are still in the process of being banned, some by use of injunction, and some by use of trademark protection.
We are in possession of lists of sellers and, in line with our regulations, we shall permanently block these accounts as we have done in the past.

But that doesn’t mean ‘case closed’ for us. We will continue to work on removing more websites, goldsellers, and individuals and companies offering leveling services from our products.